We understand the day in day out heavy schedules of our guests which is why La Unica Salon send our guests a SMS Confirmation, 48 hours prior to the appointment.
We ask that you respond Yes or No to the SMS confirmation to automatically confirm or cancel your appointment.
We do appreciate at least 24 hours notice to cancel or reschedule, otherwise a 50% fee of the scheduled service/s will be charged.
When a gift voucher or gift card is used 50% of the voucher or card will be charged if cancellation is less than 24 hours.
Cancellations have a significant impact on our operations therefore we need to endorse our cancellation policy and trust you understand our need to do so.
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